VIRTUAL OFFICE

A Virtual Office is an affordable option for specialists who don't need full-time onsite staff.

How we can

help you

There are a range of tasks a Virtual Office can help with - these are just a few of the many things we can do:

  • Manage your phone and email enquiries 

  • Manage all correspondence, both electronic and paper

  • Medical transcription

  • Inpatient/Outpatient billing

  • Follow up of documentation such as referrals and results

  • Diary management, To keep you organised

  • and much, much more!

What are the benefits?

For years, Australia’s most successful companies have been using virtual assistants to carry out critical business functions. Here are the top benefits of outsourcing to a Virtual Office:

  • Affordable – No expensive wages, decreases overhead costs

  • No start up stress - Work smarter not harder

  • Reduce your administration workload

  • We present your practice as professional and well established

  • No long term contracts 

  • We are a one stop shop – We can provide everything you need in your private practice 

Appointments/

Diary Management

We manage everything related to bookings:

  • We take care of your patient calls 

  • Our virtual Office is open 9-5pm, 5 days a week  

  • Appointments are managed to maximise time efficiency for the doctor - we avoid scheduling gaps and aim to fill gaps

  • All appointments are confirmed one day prior, via sms

  • Consulting lists are emailed to you

  • Any patients who don’t arrive for their appointment are followed up
    1. SMS/Letter is sent – same day
    2. If no reply, Letter goes to referring doctor and the care of the patient is handed back to the referring doctor to satisfy legal requirements.